Welcome to Auto Customs! We offer the industry's best prices and unbeatable customer service for automotive accessories. Instead of making the hard sell, we train our staff to help you find the right product for your style and vehicle use. Each product listing includes detailed photos, videos, and descriptions, so you'll know exactly what you're ordering.
Auto Customs is a privately owned Ocala, Florida based company. Since 1994 we have been manufacturing and distributing top quality running boards. Over the past 25 years Auto Customs has employed only knowledgeable personnel with the training and customer service skills needed to provide the best price, quality and service. Auto Customs combines quality products, exceptional services and discount pricing to distinguish ourselves as the leader of online running board sales. We offer an extensive range of major brands like: Gator, Ionic, BAK, Iron Cross and N-Fab, as well as a variety of truck and SUV accessories.
"Do nothing out of selfish ambition or vain conceit, but in humility value others above yourselves.”
– Philippians 2:3 –
The word "transparent" can be used to describe high-quality financial statements. The term has quickly become a part of business vocabulary. Dictionaries offer many definitions for the word, but those synonyms relevant to financial reporting are: "easily understood," "very clear," "frank" and "candid."
If you need a heart transplant you wouldn't go to an orthopedic doctor and if your vehicle needs a transmission you wouldn't go to a brakes specialist. Niche product marketing allows our team members to develop into highly trained and skilled specialists in a specific field. All of our team members have great general auto accessories knowledge but specializing allows each team member to literally become one of the most knowledgeable people in the world in a specific area. We take our training seriously. It generally takes a couple of years for a team member to gain the designation of SEAL or RANGER signifying that they have achieved an elite level of knowledge and experience and training in a specific area of study.
This level of product knowledge is difficult to represent on an all-inclusive website so most of our product categories have at least one designated website and team to represent them. Autocustoms.com is a selectively inclusive site that represents a portion of what we carry in each product category.
Stuart Compton Owner, CEO
Jeff Martin VP of E-Commerce Operations
Tom Engelhardt General Manager
Tiffany Price Customer Service Manager
Brandon Phillips Director of New Business Development
Brian Wakefield Business Intelligence Analyst
Joey Williams Chief Technology Officer
John Eichler Engineering Director
Each of our employees reflect our core values. This is who we are and how we do business.Core Values
Our foundational commitment is to honor GOD in all we do. "Do nothing out of selfish ambition or vein conceit, but in humility value others above yourselves." - Philippians 2:3
We have a close relationship with all of the manufacturers that we carry. Before we sell a product on our site, all of our staff goes through a training course to learn the products and how they compare to others. On the right, you can see examples of major companies coming to train our employees. To be the experts, we learn from the experts.
Some of our competitors operate out of a garage and have never even seen the products in person. That is not a joke. Be careful who you're taking advice from.
Becoming a great salesman, to us, is being able to make our customers happy. We learn the products inside and out, so depending on your lifestyle...we can recommend a product that suits you.
"Thank you for your chat help in placing the order. You were courteous, knowledgeable, and efficient. Your direct efforts prevented me from ordering the wrong item, and led me to the correct one. Thank you for your customer service tonight. It really was excellent service!"
Steve - Happy Customer
Julian Maimin, Owner of Bak Industries
Steve Kelley training our staff on Extang
We have a team that is dedicated to installation help. These guys are experts on installing anything we sell. They are great at listening and will walk you through an entire installation if needed. Sometimes installations are confusing and it seems like there is no way to make it work, but we delight the fact that it's normally an easy solution.
Most likely, you'll talk to Chuck or PJ the Install Specialist when you need assistance. You can also check out our pages for installation videos done by PJ the Install Specialist. These guys have installed 100's of products, and we'll make it easy for you.
It's not even close. Our videos dominate the competition. We have a team dedicated to photography and video. We put a lot of time and effort into our videos because it sets us apart from competitors. Not only do we provide you with the best information through our videos, we also want you to be able to feel the product and see it in action. Most of the time, you'll see Todd(our main product expert) and PJ the Install Specialist. Both of these guys are available to take calls if you need advice and/or installation assistance. Yes, we take video requests too.
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